Unified in a commitment to excellence.
With more than 120 years of combined industry experience, our diverse team of appraisers and market valuation experts are passionate about real estate on Vancouver Island and it shows with our commitment to professionalism, service quality and continuous skills and knowledge development.
Meet Our Team
Christine Traynor, CRA, P.App.
Christine’s passion for real estate formed early in her career. In 2002, she began working as a residential appraiser in the Fraser Valley and Greater Vancouver Metropolitan areas followed by a two-year period working throughout the Whistler region, before relocating to Victoria in 2006. In September 2009, Christine achieved her CRA designation through the Appraisal Institute of Canada (AIC).
With fifteen years’ experience in real estate, including 12 years working as an appraiser and three in new development marketing and sales, Christine brings perspective and experience like no one else in the region. When she’s not focused on real estate, Christine enjoys keeping active in the outdoors including running, paddleboarding and hiking.
Robin Burrell, BA, AACI, P. App
Robin’s experience in appraisals transcends more than four decades. His career began with the Canadian Mortgage and Housing Corporation (CMHC), followed by three years with the Department of National Revenue, before joining West Coast Savings Credit Union (Coast Capital Savings) in 1981. In 2004, Robin left Coast Capital to set up Coast Appraisals as an independent local real estate appraisal company. When Robin’s not actively appraising, you’re likely to find him playing “old timer’s” soccer with Bays United, on the golf course or enjoying a Guinness and music in the Quays Pub in Galway, Ireland.
Heidi Scheper, AACI, P.App.
A 25-year member of the Appraisal Institute of Canada, Heidi brings extensive appraisal experience from her work both with private companies and crown corporations/government; through her career, Heidi has developed broad based experience in a variety of areas, including valuation, analysis and consultation of residential, commercial, industrial, development and acreage properties along with special use properties. Heidi grew up in the Netherlands, where she was a competitive speed skater. When she’s not appraising, you can most likely find Heidi outdoors; skiing, hiking, or (occasionally) wielding a golf club. Heidi’s other hobbies include singing and knitting.
Madonna Blunt, CRA, P.App.
Madonna has worked in the real estate industry since 2006, working in both project and property management capacities. Prior to joining Coast Appraisals in 2014, Madonna worked as a development coordinator for Vancity Credit Union. In addition to being designated through the Appraisal Institute of Canada (AIC), Madonna’s credentials include a Project Management Professional (PMP) certification and Leadership in Environmental Energy and Design in Building Design and Construction (LEED BD+C). Outside work, Madonna likes to hit the road and explore, from the major locations to the most remote towns.
Sally Carlton, CRA, P.App.
Sally joins Coast with more than 20 years’ experience as a real estate appraiser on Vancouver Island. In addition to her strong experience with new construction and urban residential homes, Sally brings a wealth of knowledge in rural remote and seasonal recreational use properties to her role, specializing in the Comox Valley, Central and Northern Gulf Islands, as well and surrounding forestry communities such as Gold River, Tahsis, Port McNeill and Port Hardy. Sally drives roughly 35,000 km a year providing appraisal services and sails every BC Ferries North Gulf Island route as part of her work commute, logging more than 700 km round trip each week!
Suzanne Cruz, BSc
Suzanne brings a keen interest in working with people to her role at Coast, evidenced by her education and extensive background in community support programming before taking the leap into real estate. Suzanne joins the team after working at Niemi Laporte & Dowle Appraisals, where she became a Candidate (AIC) Residential Appraiser in 2016. Originally from Terrace, Suzanne holds a Bachelor of Science in Psychology from the University of Northern BC. Suzanne was drawn to the coast in 2013; outside of work, you will find her actively exploring Vancouver Island – running, hiking, kayaking, and playing with her puppy at the dog park.
Mandy Butler, BSc
Mandy’s entrepreneurial spirit and innate aptitude for organizing information and numbers attracted her to work towards completing her CRA designation and becoming a residential appraiser. With a diverse professional background including credentials in Science and Biochemistry, Mandy’s experience includes working as a promotions director for a major media company and sole owner of a printing and graphic design firm. When Mandy is not at work, she can commonly be spotted race-walking around town, or exercising her keen skills with Rock Paper Scissors.
Veronica’s relentless drive for detail and accuracy, combined with her passion for real estate attracted her to become a residential appraiser. With a background in strategic management in HR and business development roles, Veronica thrives on developing her technical knowledge and skills, evidenced by a BA with high distinction from the University of Toronto and technical education from the University of BC (real estate) and BCIT (finance). Veronica’s career has allowed her to live in major cities including Hong Kong, London, Toronto and Vancouver; a country girl at heart, Veronica was drawn back to the Island, where she resides with her husband, two kids and Labradoodle.
With demonstrated experience in commercial appraisals, Sandy joins Coast with past experience working at recognized local commercial firms including DR Coell and Malahat Valuation Group. Prior to beginning her AIC candidacy through Sauder UBC, Sandy spent 15 years working in a variety of administrative functions including bookkeeping, marketing and business systems, where she developed a keen eye for detail and strong research skills. Sandy is a self-proclaimed fitness fanatic and smoothie enthusiast; outside of her work at Coast, you will find her outdoors, skiing, boating, or hiking with her family, or catching up on a good read.
With a strong background in professional administration, and experience working both in office and in-field roles, Madison bring exceptional client communications and organizational skills to her role at Coast. An AIC Candidate working towards her AACI designation, Madison thrives in challenging, fast-paced environments. When Madison is not working you will most likely find her outdoors; hiking, snowboarding, paddleboarding, exploring local beaches on Vancouver Island- or travelling. Before joining Coast Appraisals, Madison lived abroad and has visited 22 countries to date.
Dale brings more than eight years of residential appraisal experience to the team at Coast Appraisals, building on a longstanding understanding of the real estate market in BC. Currently a candidate member, Dale is nearing completion of his CRA designation requirements through the Appraisal Institute of Canada. Accustomed to performing at a high level, Dale also has a strong background in golf; receiving scholarships while attending Simon Fraser University, competing at a high level for several years, and working as assistant coach for the Thompson River University Men’s Golf team. Dale was born and raised in Kamloops; he relocated to the capital city in 2016 to take advantage of the mild climate and quality of life. When he’s not working, Dale enjoys all types of outdoor activities and sports, and spending time with his family.
With a passion for excellence and professional growth, Tyler joins the team at Coast Appraisals with a demonstrated background in customer service and administration, evidenced through his past work as an Analyst and for the provincial government. With a foundation in economics, Tyler is currently in his fourth year in the Business/Marketing program at Camosun working toward his designation. When he’s not working at Coast, Tyler enjoys a diverse range of activities and interests, from hockey and cycling, to travelling and exploring the mountains by ski and snowboard. Tyler also enjoys cultural experiences such as cooking and local music.
Mike joins the team at Coast with previous experience in both assessment and fee appraisal, along with a BA in English from Dalhousie University. With a strong interest in real estate valuation, Mike became a candidate Member of the AIC in 2018 and is presently working on achieving a Post-Graduate Certificate in Valuation (PGCV) at UBC. Mike appreciates culture and entertainment; he enjoys volunteering for non-profits and festivals, played guitar and bass in a folk string band, and has been published in a reputable culture magazine. He also spends his free time with his family, enjoying the outdoors and reading.
Stephanie joins the team at Coast with a demonstrated track record in real estate administration and sales, including past positions held with Chard Development, Anthem Properties, Abstract Developments and Cielo Properties, where she was key in coordinating sales and closing processes and contract documentation. With an uncanny ability to keep things organized and running smoothly in almost any situation, Stephanie’s recognized among her peers for her knack (and passion!) for creating high functioning Excel spreadsheets. When she’s not working, you’ll most likely find Stephanie exploring the local music, arts and culture scene.
In addition to strong administrative experience, Rowan brings a diverse background in customer service to her role at Coast. With a BComm from UVIC, Rowan has previously held administrative and executive assistant roles, along with multiple sales and service positions during school, allowing her to develop exceptional organization, coordination and task management skills. Rowan is an enthusiastic team player; she prides herself on providing exceptional service with a strong attention to detail. A lover of all things west coast with roots from Tofino, when she isn’t working, Rowan loves getting outdoors and hiking, or being near the water – boating, beaching, surfing, swimming, or just laying by the lake.
Erika comes to Coast Appraisals with a strong administrative background with a focus in customer service and management roles within retail environments. With previous employment experience managing a liquor store and working at a Canada Post outlet, Erika has a great ability to stay on top of rapidly-changing priorities, always keeping an emphasis on putting the customer first. Erika balances her busy days working at Coast with raising her growing children. Outside of work, Erika spends as much time with her children as possible; taking time outdoors to experience the natural surroundings. She also loves reading and learning new things, along with cooking and gardening.
Accounting and Administrative Coordinator
Sewailu joins Coast Appraisals with an extensive background in financial administration and a passion for working among a team of professionals. With over 10 years of administration experience working in growing, fast-paced organizations in key roles including financial administrator, executive assistant and office manager; Sewailu brings a keen eye for detail and accuracy along with the ability to efficiently administer financial and legal documentation. Outside of the office, Sewailu can be found exploring her creative side as a mosaic artist, helping people connect with their body as a yoga therapist, or just taking in Vancouver Island’s spectacular outdoors- hiking or cycling.
Zachary joins the team at Coast Appraisals in a part-time research role, coming from the Business Administration Program at Camosun College where he is currently working toward a degree in Marketing. Zachary first discovered his early passion to become an appraiser after taking a personality trait test in his last year of high school; since coming to the realization, he’s demonstrated exceptional commitment to achieving his goal and it shows in his passion and energy. Prior to joining Coast, Zachary worked as a cashier, referee, and summer camp leader among other roles. Outside of work, you can find him playing sports, running, enjoying the outdoors, or spending time with his dog.